What To Do To Understand Your Clients Need Better

Investing in the customer’s end goal

In business and life in general, the right outcome happens from doing the right thing. for example, you are trying to cut down the cost severely causing inferior products that makes your clients upset. It will be easier for them to find a reason to move to another product or service that can meet their needs better. In order to do well with your business, you have to go the extra miles to invest in your customers and clients. 

How to understand your clients need better

Investing in your business is not as easy as it sounds. There are times when profits are tight, making you unable to make any investments in fear of failure to pan out. Sometimes, you may be tempted to cheat a bit by paring back some of your service in hope no one will notice. What you need to do to increase profits is not to cheat or make a shortcut but offer better service to your customers. In addition, it is also essential that you find the right tools to provide better service. And here are things you can do it properly:

Investing in the customer’s end goal

What To Do To Understand Your Clients Need Better

There must be a reason why customers are interested to try your product and service. To understand their needs better, you need to know what their end goals are. The key is that you provide the best service to your customers in many ways. For example, your clients need service that can help make accurate diagnose effectively for their health problems. So what you have to do as the service provider is to invest in the latest technology and greatest techniques. 

Improve what you already do

If what you currently do is providing good health care, find ways to do it even better. You can try to make improvement in many aspects of your product or service delivery. The point is to provide improved version that can make your customers want to stay, and attract new customers to try. Sometimes, launching new product or finding new kind of service is not a guarantee of successful outcome. However, investing in new equipment so your business operates more efficiently does wonder to the outcome. Take a pause and reevaluate what you already do. See if you have already implemented the best practices or find a way to improve it. 

Know how your customers think

When you know how your customers think, you can have better understanding of what they need. Hence, it is essential to get to know your customers in a deeper level. You can collect information directly and indirectly from your customers such as through direct conversation, emails, surveys, or analyzing their spending patterns. Everything will help if you put an effort to it. Sometimes, what your customers need is not new product or service but more parking space or lobby. Always open your mind to get better understanding of your customers need not only from one aspect but as a whole. Only then you will get to reach the real point. 

Scuba Diving Tips for Beginners to Help First-Timer Anxiety

Scuba Diving Tips for Beginners to Help First-Timer Anxiety

The world beneath the water is fascinating. The underwater is home to marvellous and mind-blowing creatures. From the majestic blue whale to color-changing octopus, one can find hours admiring the sheer wonder of the ocean. But to wander in the underwater, you need to get certified as scuba diver—and being one is not exactly easy for everyone. Jumping to bottomless ocean for the first time can be intimidating for beginner. Maintaining the right breathing technique and putting dozens of dive theories into real practice are quite overwhelming. But don’t worry too much. These scuba diving tips are curated for anxious beginners who want to explore the underwater at ease!

Get Your Feet Wet Before Entering the Water

Not literally. If you just get your certification, your first dive would be a lot easier. Every techniques and theories are still fresh in the memory. But if there’s some time gap between your certification and the first scuba trip, we recommend you to take a refresher dive class. We usually recommend practicing in a pool or a calm body of water before a vacation to ensure you’re tuned in before you jump into the great big blue. It’s an excellent method to maintain your diving abilities till your next dive trip.

In Scuba Diving for Beginners Course, Every Question is Valid

In Scuba Diving for Beginners Course, Every Question is Valid

Most divers enjoy assisting one another and are eager to guide newcomers through the procedure. If you tell the other divers you’re new to diving, they’ll understand completely, especially the dive crew. We’ve all been in that situation. Don’t be scared to speak up and seek for advice if you’re unsure about something. It’s far better to inquire early and receive assistance while you’re out of the water than to have a problem below the surface with limited communication.

Take Your Time

You’re undoubtedly experiencing a mix of adrenaline and anxiety when you first jump to the underwater. So, once you’ve got your feet wet, don’t forget to take your time and take it slow! Take a moment to focus on your breathing and get it calm and under control because this is a gentle and relaxing sport. It will considerably improve your buoyancy and allow you to dive for longer periods of time by conserving air.

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Try to Not be Photographer in Your First Dive

Try to Not be Photographer in Your First Dive

Now, this is not something you usually heard on scuba diving lessons for beginners in class. All of us can get caught up in the want to capture these rare moments. However, if you haven’t learned buoyancy control, we recommend leaving the camera to the professional. It’s important for beginners to not get distracted at their first scuba diving trips. You can also clipping the camera to your BCD so you can drop it at any time. You don’t want to be the diver who breaks coral or kicks up dirt while concentrating on getting an award-winning shot. Some dive center have professional cameraman who took picture of divers and objects, so use their service instead!

Don’t Compare Yourself with Other Beginners in Scuba Diving Class

It’s fine to be a beginner; everyone has to start somewhere. Make sure you concentrate on yourself and what you require in order to have the best experience possible. Don’t be embarrassed or humiliated if you haven’t mastered everything yet. I’ll let you in on a little secret: even the seasonal divers are all still learning and making mistakes. So, don’t be too hard on yourself and take your time to master the techniques, one at a time!

Reducing The Stress Experienced By Your Customer Support Team

Your customer support team has one of the most important roles for your business to reach its goals. They are the one who act as a bridge between you and your customers. They are the ones who customers go to when they need help throughout their purchase. They help in managing relation between the brand and customers. They are the ones who respond to customers’ messages, phone calls, emails, etc. They deal with various customers on daily basis. 

Reducing The Stress Experienced By Your Customer Support Team

Supporting your customer support team

With how crucial the role of customer support team is, it is a must to give them the right support as well. The people working in customer support team are those who are exposed to the risks of burnout. They deal with customers who call the company to seek help or find solution. Not to mention that not all customer is polite. Therefore, it is important to help them reduce the level of stress they often experience due to dealing with customers and the monotony of the typical job. 

Automating redundancy

Your customers support team are there to help customers but that doesn’t mean they have to keep repeating the same replies to the same questions asked by hundred different customers. Hence, you can make it simple by automating redundancy by automating replies to the FAQs. Hence, customers can find the solutions themselves by looking to the FAQs section on your official website. 

Facilitate training programs for your customer support team

Instead of tasking them with replying similar emails that the bot can do, why not offering them training programs that can help them improve their skills. The monotony of their work as a customer support team is often the cause of them experiencing burnout, which is a roadblock to be resilient. This way, they can better themselves while contributing more value to the company. 

Choose a supportive supervisor to assist

To minimize the stress of customer support team, you can hire a supportive supervisor. This way, the team can go to the supervisor when they struggle with a problem such as when dealing with difficult customers. Complex situation often appear in customer support team but the right support and advice can help them a lot in reducing the level of stress.

Provide the right tools and resources

Your customer support team need the right tools and resources so they can deal with a lot of data easily. If they are provided with outdated software for example, it will only bring them another difficulty to deal with. By providing the right tools and resources, they can work more efficiently and save the business more time and money in the long run. 

Give something to motivate your customer support team

You can provide welfare package for your customer support team to make them more motivated when working, reducing their level of stress. It doesn’t have to be something grand if you cannot afford it yet. You can give them something simple such as free lunches or health insurance. 

How to Be the Best Owner of Seminyak Private Villa in Bali

How to Be the Best Owner of Seminyak Private Villa in Bali

There are more than 200 villas in Seminyak, Bali, but not every guest is satisfied with their vacation rental. Here’s some simple things you can do to be a good host and make your Seminyak private villa Bali way better than the others.

Make sure your visitors are aware of what to expect

Renting a house without seeing it beforehand is always a risk. It’s all part of the enjoyment. However, a vacation might get off to a bumpy start if there is too much activity. Make sure your visitors have a positive impression of your home. Make sure your short-term rental listing offers high-quality images of your house and its characteristics, in addition to the description in the listing. Inform them of the peculiar arrangement, the creaky floor, the hidden lamp switch, or the cat that come each morning asking for food!

Provide precise instructions to your Seminyak private villa Bali for visitors

Provide precise instructions to your Seminyak private villa Bali for visitors

Remember this. Bali’s road is a bit tricky and one can get lost for hours just trying to find a villa. It’s possible that your street address and a link to a Google map will suffice. However, if your villa is difficult to find or your visitors are unfamiliar with the area and language, they will require precise instructions. Inquire about their trip plans. Then provide detailed directions from the highway, airport, railway station, or bus station to your home. Warn them about any obstacles to finding it, such as missing street signs or sporadic cell phone reception. Send information on bus, metro, shuttle, or taxi service if they won’t have a car.

Show Guests the Key

You want to make sure your guests can get in. Especially when your Seminyak private villa Bali is equipped with high-tech smart lock. You’ll really need to teach the guests how to unlock.

A Clutter-free and Spotless House

A welcome home is well-kept and tidy. Short-term rental guests don’t expect your home to be as spotless as a hotel room. They do, however, expect it to be a pleasant place to live in. Clear out any unnecessary clutter, make place in closets and drawers for guests’ belongings, and go through everything!

A Basket of Welcoming Gifts in Your Seminyak Private Villa Bali

Basket of Welcoming Gifts

How many villas in Bali provide a welcoming gift for the guest? In our experience, not much. That’s why a small gesture like welcoming gift can result in higher guests’ satisfaction. This, in return, will give you better review and put your Seminyak private villa Bali in better position within villa competition. A welcome present expresses your desire for your visitors to have a good time while they are with you. Guests enjoy hosts who leave a small amount of food and drink for them. A welcoming gift doesn’t have to be expensive. A local wine, local Balinese Pie Susu (milk tart), or some bread and jam is not expensive—but goes in long way!

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Give A Guide for Smooth Stay in the Villa Seminyak

Every villa has their own uniqueness. Predict what puzzles your visitors will encounter in your home and provide them with clear, precise instructions. For example, a guide of how to turn on the heat or air conditioner, where to place the rubbish, how to use the coffee machine or toaster. They might seems simple for you, but probably not for guests who are not accustomed with them. A “user guide” will not only assist guests enjoy their stay, but it will also reduce the number of frantic emails and phone calls you receive from guests who can’t figure something out.

Tips To Set Work And Home Life Boundaries For Entrepreneurs

Tips To Set Work And Home Life Boundaries For Entrepreneurs

Taking your work home with you can impact negatively to your life in general. You will no longer have boundary between work and home life because you bring personal matter to work and work to home. One of the most common effects is overwork. It causes higher stress level and sooner or later, you will bound to break down. A life of an entrepreneur is not so easy. Juggling between the demands of their enterprise and family life can take a toll. Hence, it is crucial to find work-life balance to lower stress and in the long term. 

How to set boundaries and find balance?

When you are an entrepreneur, it is easy to neglect your home life because you think enterprise life is more demanding and need your attention. However, it doesn’t work that way and the best thing to do is to find balance. And you will only find it when you put your effort to make it happen. Here are some tips to help you set work and home life boundaries:

How to set boundaries and find balance

Set your expectation clearly

It is crucial to set clear expectation for your teams and your work-life balance. For example, inform your employees when to respond to your after work hours-email. Hence, it can avoid any miscommunication. Setting clear expectation applies to how you handle your home life as well. Inform you employees when they can reach you after work hours. If you don’t want to be bothered during dinner time with family, make sure to let your employees know. 

Build a healthy, clear routine

It is important to have a routine especially the one that can make you find the right work-life balance. Have a clear schedule to set even for small activities such as coffee break or small talk. After working hours, allow no call, text or emails from your enterprise community. Especially with how remote environment works today, a phone call from work is the same as working. 

Set a ‘me time’ on your calendar

A ‘me time’ is important for you to have because you need a break from your routine even if you think you don’t. book a time for you to unwind and release all your stress away. Your personal well-being is just as important as your passion with business. If having quality time is what you think a great way to unwind then do it from time to time. It also helps make sure that your family’s need is being met. 

Signal work mode by wearing work clothes

During this remote environment, working from home makes most of us feel unnecessary to wear such formal clothes or work clothes. However, it can help a lot in setting the mode for work. It also helps setting boundary between work and home life when you work from home. It is about how your mind works when wearing proper clothes for work. It helps you switch easier from work mode to life mode. 

Incorporating Balinese Traditional Architecture to Villa Seminyak

Incorporating Balinese Traditional Architecture to Villa Seminyak

Bali is established as one of the most popular destination in Asia and accommodation in this island has been growing so fast. Villa and vacation houses, especially in popular area like Seminyak are highly sought after. However, with more vacation rental houses being added to the market every day, the rental market is getting more saturated. It’s difficult to make your property stand out on online booking sites. This is why some investors are interested in building a traditional-inspired Balinese villa in the midst of modern architecture. After all, it’s the charm of Balinese thick culture that compel travelers to visit this island in the first place. So, here we will show you the right way to infuse Balinese tradition to modern hospitality and showcase Bali’s genuine feel to the guests.

The True Essence of Balinese Architecture

Balinese architecture is a popular tropical architectural style in Asia, with a distinct flare for being in tune with nature. The style is inspired by the famed Indonesian island of Bali, which attracts a large number of foreign tourists who are drawn to the province’s culture, laid-back way of life, and abundant natural resources.

Balinese architecture is a vernacular type of architecture in which designers incorporate local materials into the construction of buildings, structures, and homes while also reflecting local custom. It’s a centuries-old design style influenced by both Bali’s Hindu traditions and ancient Javanese components.

Fundamentals of Balinese Architecture to Build Your Villa Seminyak

Fundamentals of Balinese Architecture to Build Your Villa Seminyak

Traditional aesthetic ideals characterize Balinese architecture, which incorporates the island’s old culture and creativity into every design element. Thatch roofing, coconut wood, bamboo poles, teak wood, stone, and bricks are all prevalent materials in Balinese homes and buildings.

Notice that nature is one of the most important thing in Balinese house. The distinct ideas of Balinese architecture are used in many of Bali’s household dwellings and luxury villas. Take advantage of nature’s best features to create a man-made structure with a relaxing and tropical ambience in your villa Seminyak.

The Typical Balinese Traditional Houses

Unlike most Western countries, where a single enormous house serves all duties, a Balinese home is made up of numerous pavilions that each serve a different purpose. The typical villa is divided into two blocks, one for the kitchen/living room and the other for the bedrooms. A gazebo and Pelinggih are also part of the traditional property (small temple). The house is designed in the shape of a square so that you may make use of the space in the center to create a garden. The kitchen is in one pavilion, the master bedroom is in another, the family shrine is in another, and so on. A sequence of gates connects each of these structures.

Infusing Balinese Traditional Architecture into A Modern Villa Seminyak

Infusing Balinese Traditional Architecture with Modern Villa Seminyak

Modern villas with a Balinese flair can be found in Bali, and this could be the best approach for your villa Seminyak. The westerners brought modern influence to architecture and locals blended it with Balinese customs. There are several modern styles to choose from, including minimalist, contemporary, and industrial. You must have a Balinese touch in your villa if you wish to create it in a modern manner. It could be in the garden, for example. The minimum use of walls is another distinguishing aspect of Bali’s luxury villas, which allows them to blend interior and outdoor spaces. Concrete and glass take the place of drapes and decorative plants. Today’s designers, like the island’s previous residents, know that the genuine beauty of the island can’t be found within. And, because of their spectacular positions, these homes offer breathtaking vistas from every room.

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Stones and Wood Carvings of God & Goddesses

Your traditional Balinese Seminyak villa won’t be complete without the presence of Bali’s Hindu God and Goddesses carvings. Almost all local houses in Bali have at least one statue of the God/ Goddesses that symbolise protection or blessing to the house’s dwellers. Balinese sculptures in stone and wood display a particular artistic flair. Their homes are adorned with interesting works of art, from gate and door jambs to statues and figurines. Such pieces are a reflection of their cultural beliefs while also enhancing the charm of their homes.

The Importance Of Attitude In Running Business

As we were kids, we would always grumble when older people told us they didn’t like our attitude. We would see it as them being annoying. We would also told them back to quit complaining. Good or bad attitude is often seen as important element to apply in general life especially when it comes to relationship. However, attitude is just as important in running business. Good or bad attitude can affect business in many ways. 

Why attitude is impactful in business

It is important to have good attitude no matter where you go and regardless of who you are facing at the present. Your attitude should be in the right place. And in business, it is just as crucial. Here are the reasons why attitude is such an important aspect that can affect your bottom line:

Skills can be learned but attitude can not 

Most companies choose employees who meet the required skills and it is not wrong. However, relying solely on that aspect won’t guarantee benefits for your business int he long run. If the candidate misses one skill or two, you can teach them and they can learn to master the skill. However, attitude cannot truly be taught. So if you find a candidate with good attitude even with missing one or two skills, then they are still better choice. 

People with positive attitude are willing to learn

The reason why you should hire people with positive attitude is that they are always willing to learn. They like trying new things and are not afraid to make mistakes as long as they can learn from them. In business world, nothing is truly certain. Unexpected things may happen anytime and people with good attitude won’t avoid the situation. Meanwhile, people with negative attitude are more likely to avoid any uncomfortable situation. Hence, they rarely grow better than they first started.

People with good attitude is a major benefit for your business

It is because they are always motivated to learn even if it takes time for them to fully master a new skill. Once they master it, they will become a major benefit for your company. Their contribution will be one of the most valuable assets your business can rely on in the long run. 

Attitude is something infectious 

Whether it is positive or negative, attitude is infectious. So when you hire a person with negative attitude, she/he may infect the others. What about people who have positive attitude? It is also infectious but negativity is easier to spread. Hence, always keep people with positive attitude to infect each other positively. 

Positive attitude is more agile in every situation

In running business, challenges is not an ‘if’ but a ‘when’. everyone should always be ready with any challenges and hurdles that come in the way. People with positive attitude will always look for meaningful solution in a form of long-term answer. People with positive attitude see problems and obstacles as opportunity to grow more. 

Diving Papua Budget, How Much And How To Plan?

Diving Papua Raja Ampat is currently at the level of a mainstream dive destination. Raja Ampat has 76 dive spots recorded from 2013 islands. The worldwide popularity of Papuan diving due to its underwater beauty, and the easier it is to reach it, attracts many tourists to visit. This is a human secret again, the cost of a vacation to Raja Ampat is not cheap. Then how much is diving Papua budget?

Diving Papua Budget, Rent a boat

To be able to reach the dive spot diving you have to rent a speed boat with a capacity of 7-12 people with the most expensive budget of 7 million rupiahs. This price does not include diving fees. Diving Papua budget for 1 time varies, depending on the resort manager there. Diving equipment, of course, you have to rent, starting from wetsuits, fins, masks, oxygen cylinders, and other diving equipment. When calculating the costs you have to spend for diving, of course, it looks very expensive. Are there other options to save on the Papuan diving budget?

Papua Liveaboard

Live onboard is increasingly popular among diving lovers. Papua liveaboard, not just reaching dive spots, but exploring other tourist destinations in Raja Ampat. Maybe you think, live onboard budget will be very expensive. But have you ever calculated the diving Papua budget that you have to spend if you are solo traveling?

Diving Papua liveaboard budget is relatively cheap because you can plan according to your vacation time. Facilities that can be available are bedrooms, 3 meals, hoping island, sundeck, including snorkeling and diving equipment. For professional diving, Papua liveaboard is certainly the perfect choice to explore the many dive spots.

The advantage is that you don’t need to rent a speed boat to go to the islands looking for a dive spot. The Papua liveaboard provider will provide options for many dive spots that you can visit. Papua liveaboard charters can be a smart choice if you go with friends or family.

You can save your diving Papua budget compared to your solo traveling. The ship’s crew will serve your daily needs while you are sailing. Master certified dive guides will be ready to help divers if there is a change in current during the dive. Dive spots in Papua are known for strong deep currents and sudden changes in currents can occur. It will be very unsafe if you dive without a professional and experienced guide.

Papua liveaboard, you can say as a luxury cruise ship for diving lovers with super-premium facilities. Your diving experience will be unique, different, and memorable. You can see the sunrise, sunset while on the boat. This is your unique diving holiday experience!

How To Structure More Productive Workday

Overcoming Anxiety When Making Hard Decision

Entrepreneurs’ workday are often not standardized. Many of them work for more than 14 hours at a time. Of course, it is not healthy even from any perspective. However, most entrepreneurs think that 24 hours are not enough to do their work. You might be one of them who work long hours on daily basis. The problem with this is, there is no guarantee that your days are truly as productive as you thought. 

Structuring your day to be more productive

Being an entrepreneur and small business owner often leave you with no choice but do everything on your own. You have so much on your plate just to make sure everything runs well. However, it is also important to know if your days are productive or not with how much you work. Because you can make your workdays more productive without straining your well-being.

Rely more on your calendar to spend your workday. Do the tasks that are stated on your calendar. Hence, it is important to set up your calendar to manage your schedule. By relying on your calendar, you know how much time you have in a day. It also helps in eliminating distractions. It helps you to keep up with your schedule better. 

Make your meeting short and simple. Meetings are often time-consuming. You can make it short but with great outcomes using three elements. You need an agenda, a two-minute rule, and a person to lead. With those elements, the meetings will be much more efficient. Agenda will make everyone stay in the topic. The two-minute rule allow every participant to talk only for two minutes not more. The leader helps monitor time and keeps the agenda flowing. 

Sort out your tasks and separate the small and big ones. Finish your bigger, arduous tasks when you are in productive mode  and motivated mindset. Then, group small tasks together and finish them when you don’t have to spend a lot of mental energy. Smaller, mindless tasks can be finished quicker together. It is also recommended to tackle touch tasks first so you have more energy to do the other tasks because you know that you are capable with how you succeeded in completing the tough tasks. 

Plan in breaks in your workday. Working constantly for 12 hours without a break will not make your workday more productive. When you are tired, you will be distracted. You will be unable to stay focused and end up completing your task longer. Set 10 minutes breaks to go escape from your work by going on a walk, looking at the landscape, and just clearing your head. Two or three short breaks a day will make you more productive. 

Eliminate things that can distract you. So many distractions that can hold you back from working productively. They can be your phones, foods, noise, etc. Silent your phone during work and make sure your stomach is full already. Block noise by using a canceling-noise headphone. Set a reminder/alarm so you know when to take a necessary break. 

Eat, Dive, Sleep, Repeat on Liveaboard Indonesia

Eat, Dive, Sleep, Repeat on Liveaboard Indonesia

Eat, sleep, relax, and dive. Those are the basic things that you will be doing on Liveaboard Indonesia for a few days. So you don’t need to be confused to question it again, or don’t need to be afraid of being bored. You will circle the spot points to dive. The scenery you enjoy is very different from in the city. The natural colors of Flores island make you not want to close your eyes. Fun and very comfortable lazing on the boat.

During your week on the Komodo Sailing Trip, the feeling that arises, makes you not want to get off the ship to go home. If you are with your girlfriend or boyfriend, for a moment you can be like Jack and Rose at the end of the ship’s deck. Or you can be a diver in luxury style at Best Komodo Liveaboard. Who doesn’t want to get on the boat to be greeted with a delicious meal in a deluxe dinner? 

Newbie Sailer With Liveaboard Indonesia

Give and get is a simple human concept. Happiness is not alone, but when shared. Just like every chance we get in this world. And there are some important things you need to know for the first time in Liveaboard Indonesia. 

Footwear is unnecessary, but that doesn’t mean you shouldn’t take it with you or throw it away. It’s just that once you go up the first time you should save it until you get back to land. To maintain a comfortable place, bring enough necessities. In a sense, bring a bag that is light and too big, because the ship’s cabin is not as wide as your hotel room. 

  • Pack your diving equipment in a separate bag, keep your diving equipment safe. Do not let anything be forgotten, because borrowing will make it difficult for others, and no one rents or sells the diving equipment on the ship. 
  • Prepare cash to give tips to guides and boat crews. They serve you 24 hours non-stop, from the water to the ship splitting the sea. At least ten to twenty percent of the cost of your Komodo Sailing Trip order. 
  • Maybe you will be other tourists and will share space. To make the trip more enjoyable you can get to know each other and exchange stories. Together, like going back to a happy childhood at the playground. And the most important thing is to maintain good manners in religion, both to other tourists or to Liveaboard Indonesia ship crews.
  • Stay alert to surroundings, especially regarding ship safety. Wet floors and water from your equipment can be dangerous. Get used to walking barefoot too. Existing regulations need to be respected. 
  • Keep the toilet clean, and use environmentally friendly toiletries. Even though you’re having fun, that doesn’t mean you can pollute the sea. Throw garbage in its place. 
  • All activities will be coordinated by the crew, so it all depends on his cues. For example, when it’s time to dive, you will follow the briefing first. Don’t be late for it. Until the eating schedule has been arranged as well as possible. 
  • Every morning you will get time to dive. And that’s amazing, you should try it. Don’t forget your camera to capture the contents of the Flores sea. However, diving or not you still have to tell your dive guide. 
  • You must also prepare physically and mentally for health. Don’t forget your meds if you have anything. 
  • Things that you don’t need are better left at the hotel or other place before sailing.
  • Enjoy your day on Liveaboard Indonesia.

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